Privacy Policy

Effective Date: 01 March 2025

At VitalDew, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect the following types of personal information when you interact with our website, services, or products:

Personal Identification Information: Name, address, email address, phone number, and other contact details.
Health-related Information: Prescription details, medical history, and health data if you are using our products or services that require such information.
Transaction Information: Details of purchases, product inquiries, or interactions with our customer service team.
Technical Data: IP addresses, browser type, device information, and website usage data through cookies and analytics.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To process your orders and provide products or services you have requested.
To communicate with you regarding your orders, updates, and inquiries.
To comply with legal and regulatory requirements in the pharmaceutical industry.
To improve our products, services, and customer experience through research and feedback.
To send you marketing communications, if you have opted in to receive such information (you can opt out at any time).
To protect against fraud and unauthorized access to our systems.

3. How We Protect Your Information

We implement appropriate technical, organizational, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and regular security assessments.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities:

Service Providers: Trusted third-party companies that help us operate our business, such as payment processors, IT providers, or customer support teams. These service providers are obligated to protect your information.
Legal Compliance: In certain cases, we may be required to disclose your information to comply with legal obligations, regulatory requirements, or to protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to this privacy policy.

5. Your Rights and Choices

You have the right to:

Access the personal information we hold about you and request a copy.
Correct any inaccuracies in the personal information we hold.
Request the deletion of your personal information, subject to applicable laws.
Withdraw consent for marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

For inquiries regarding your personal data or to exercise your rights, please contact us at admin@vitaldewpharma.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyze trends, and gather demographic information. You can control the use of cookies through your browser settings, but please note that some website features may not work properly without them.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: